Customer Satisfaction Survey taking place until mid-March

From 29 January through to mid-March, Strathbogie Shire residents may receive a phone call from an independent market research agency called National Field Services.

Council has commissioned them to conduct a Community Satisfaction Survey on behalf of the organisation — these surveys are undertaken by all Victorian councils.

The survey is designed to assess our performance and to identify ways to improve our service delivery.

Around 400 interviews will be conducted among a representative sample of Strathbogie Shire residents.

We appreciate you taking the time to assist us with your valuable feedback.

Please be assured your details and individual responses are confidential. Only the overall results are shared with the Council.

If you have any questions, please don’t hesitate to contact the Customer Service team on 1800 065 993.