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Flood recovery support services

2 Nov 2022

The Victorian and Australian governments have announced funding support to flood affected people, families and businesses across Victoria – this includes Strathbogie Shire.

Flood Recovery Hotline 1800 560 760

The Flood Recovery Hotline is a single, state-wide number that Victorians impacted by the October 2022 floods can call for help with:

  • Navigating available support
  • Clean-up
  • Temporary accommodation
  • Mental health and wellbeing support

The Flood Recovery Hotline is open from 7.30am to 7.30pm every day.

Council Recovery Team

We have established a Flood Recovery Team to provide support to those whose homes or businesses in our Shire have been impacted by flood.

Please complete the form or contact our Customer Service team on 1800 965 993 to register your property or business. A Council staff member will be in touch to discuss the next steps following your registration.

Important recovery support links

For households

Victorian Emergency Relief Assistance Payment
The one-off payment is to help you and your household meet immediate and essential needs, like emergency shelter, food, clothing or personal items.

The Emergency Re-establishment Payment
The Personal Hardship Assistance Program helps people experiencing financial hardship in emergencies. The program includes Emergency Relief Payments and Re-establishment Assistance.

Australian Government Disaster Recovery Allowance
Support if you’ve lost income as a direct result of the Victorian Floods available for a maximum of 13 weeks.

Australian Government Disaster Recovery Payment
A lump sum payment to help with major damage to your property or other assets.

Clean-up Program 
Council is organising for removal teams to come to our region to help with the job of removing waste from flood-affected properties. Please contact our recovery team for more information.

For small businesses

Small Business Immediate Flood Relief Program
The Small Business Immediate Flood Relief Program supports businesses directly affected by the October 2022 floods. There are two streams of support available under this program – immediate relief grants and a business relief service.

Australian Government Disaster Recovery Allowance
Support if you’ve lost income as a direct result of the Victorian Floods available for a maximum of 13 weeks.

 

For primary producers

Agriculture Victoria – Financial support for flood-affected farmers
Support packages are available for flood-affected farmers:

Primary Producer Recovery Grants: Up to $75,000 grants to cover the cost of recovery  and get businesses up and running again. Note: This replaces the $10,000 Primary Producer Flood Clean–Up, Relief Grants announced on 19 October. Producers that have received a Primary Producer Flood Clean–Up Relief Grant of $10,000 can now apply for up to a further $65,000 under the Primary Producer Recovery Grant, bringing the total to $75,000.

Rural Landholder Grants: Up to $25,000 grants to cover the costs of disaster impacts for small-scale producers.

Primary Producer Concessional Loans: Up to $250,000 to restore or replace damaged equipment and infrastructure, or to cover the short-term business expenses.

Australian Government Disaster Recovery Allowance
Support if you’ve lost income as a direct result of the Victorian Floods available for a maximum of 13 weeks.

 

For sporting groups

Community Sport Emergency Flood Assistance Program
The Victorian Government program assists Victorian sport and active recreation organisations directly affected by the October 2022 Victorian floods. $5,000 one-off grants are available to assist in the replacement of items that have been lost, damaged or destroyed.

 

For support with payments, clean-up or any other flood issues, please phone the Flood Recovery Hotline on 1800 560 760.

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