Bushfire Recovery Hub
Affected residents should head to the Strathbogie Shire Recovery Hub at 34 Railway Street, Euroa to access up-to-date information on bushfire support payments, recovery assistance and other essential services. This facility is 9am to 3pm weekdays or by appointment 1800 065 993.
Services available on Thursday 12/03:
- Department of Families, Fairness and Housing (DFFH) – Haven’t applied for the Emergency Re-establishment Grant yet? The DFFH team is here to help you check your eligibility and complete your application.
- AusNet – 10.30am–2.30pm – Did you lose power for more than 7 days? You may be eligible for the Prolonged Power Outage Payment. The AusNet team can assist with information and support.
- Services Australia – 10.00am–3.00pm – Staff are available to help you access disaster payments, lump-sum support and short-term allowances. They can also assist you to apply for payments and services you may be eligible for.
- Births, Deaths and Marriages – Need to replace important documents such as a birth or marriage certificate? The team can help you apply for replacements.
- FamilyCare – 9.00am–3.00pm – Recovery support workers are available to assist with goal setting and connecting you with the right supports for your recovery journey.
- Primary Care Connect – 10.00am–3.00pm – Providing case management support for individuals and families impacted by the fires, helping connect you to the services and assistance you need.
- Mental Health & Wellbeing Local – 11.00am–3.00pm – Free, local mental health and wellbeing support is available for residents, farmers and community members affected by the fires. No referral required — just come in for a chat.
- Strathbogie Shire Council Waste Team – 10.00am–3.00pm – Bushfire-related waste can be disposed of free of charge at Council transfer stations until 12 May 2026. If you have items like damaged poly water tanks that need disposal assistance, come and register with the team. Recovery can feel overwhelming, but you don’t have to do it alone. Drop into the Recovery Hub today and connect with the support available
Call the Emergency Recovery Hotline
1800 560 760
(Press 9 for an interpreter or call Translating and Interpreter Services on 131 450).
The Emergency Recovery Hotline can help you with things like health and wellbeing, financial advice and assistance, finding local services, insurance and legal questions, and registering for government services. About the Emergency Recovery Support Program.