ICT Support Officer

ICT Support Officer

  • Full Time or Part Time permanent opportunity
  • Band 5 – $69,363 annually plus 11% superannuation

Join our ICT team and provide internal end user support across the organisation including monitoring our helpdesk, inductions for new staff members and maintaining ICT asset databases and business systems.

Our ideal candidate will have previous Support Desk experience, familiarity with Active Directory and Windows Server environments, and an understanding of standard ICT industry procedures and processes related to Microsoft Platforms and associated applications.

Our ideal candidate will have:

  • Experience with Citrix, Active Directory and Windows Server environments.
  • Previous Service Desk Support Experience.
  • Understanding of the standard ICT industry procedures and processes relating to Microsoft Platforms and associated applications.

Why you will love working at Strathbogie Shire Council:

We understand the need for flexibility and can offer:

  • Hybrid working arrangements – up to 40% working from home.
  • Option for working more hours over less days (e.g., 9-day fortnight)
  • Negotiated start and finish times.
  • Negotiated work sites.

We have generous leave entitlements including:

  • 3 additional days Family Care Leave per year to support caring requirements.
  • 3 days paid leave during Christmas closure.
  • Long service leave available pro rata after five years and transferable across local government organisations.
  • Up to 10 days unpaid leave per year for Cultural and Ceremonial Leave.
  • Up to 20 days of paid Family Violence Leave annually.
  • Parental leave – 16 weeks of paid leave for primary carer and 2 weeks for secondary carer, with the option to be taken at half pay.

We value your health and wellbeing and offer:

  • Access to the Employee Assistance Program (EAP).
  • Income Protection Scheme for all employees.
  • Weekly onsite visits for treatment of soft tissue injuries.
  • Annual Flu Vaccinations.
  • Access to Local Government Employee Health Plan.

We encourage professional development and learning opportunities including:

  • Support to study with a repayment plan via payroll deductions.
  • Access to study leave.
  • On the job training.

And the bonuses:

  • Annual pay increases in line with our Enterprise Agreement.
  • 17.5% Leave Loading paid out annually as a lump sum ‘Christmas bonus’.
  • Recognition awards for years of service.

For further information about this position, please contact Greg Underhill, Manager Digital Innovation & Technology on 5795 0000.

Click here to view the position description.
Please complete an online application form and address the Key Selection Criteria. Applications without the Key Selection Criteria may not be considered.

Applications close 9am Monday 6th May 2024.

Strathbogie Shire Council is an equal opportunity employer and a Child Safe organisation. We value diversity in our workplace and will consider flexible working arrangements.

 

Council