Important information about your pet registration renewal notice

17 Mar 2023

Unfortunately there has been a mix up with our billing agency and some people have received renewals with incorrect charges.

We’re urging all residents to please check their notices and if you have been charged the incorrect amount to:

  1. Turn your renewal notice over
  2. Fill in the bottom section (tick other and explain the mistake)
  3. Visit a Customer Service Centre to pay.

We apologise for the inconvenience – and don’t hesitate to phone us on 1800 065 993 if we can help!