Thursday, April 20th, 2017
Fresh from its successful Let’s Talk – We are Listening campaign, Strathbogie Shire Council has launched its annual Community Satisfaction Survey.
This is a great chance to give constructive ideas on how you think Council is faring with all of its services and operations, ranging from the stock standard ‘roads, rates and rubbish’, asset management or Maternal and Child Health.
The Community Satisfaction Survey will arrive in every letterbox in our Shire soon with a reply-paid envelope to ensure its safe delivery back to Council.
Or, if you would prefer to fill out your survey online, simply jump on our website and click the ‘Have Your Say’ button on the home page.
Mayor Amanda McClaren said it was a State Government requirement that Councils conduct yearly community satisfaction surveys in relation to service standards and how they are delivered.
"This Council conducts a much broader survey than that of the State Government to ensure it receives feedback on what the community has told us through the Conversation Cafes," she said.
"The results of the surveys will be fed back inti the community and will assist Council in making improvements where necessary."
All of your information is entirely confidential and will form the basis of a Council Report, which will be made public in the coming months.
This report will provide Council with a comprehensive guide on how our residents feel about how Council is tracking with the services they provide to the community.
The online survey is best viewed by tablet or PC – not on a mobile phone and is accessible on our website at www.strathbogie.vic.gov.au.
The Community Satisfaction Survey will be open for one month, with the results expected to be released in July.
Strathbogie Shire Council welcomes feedback from its residents and will endeavour to respond to your request as soon as possible.
If you would like to keep in contact with Council and stay up to date with the latest Council news, please register your details here.